Privacy Policy

Effective Date: October 13, 2025

At Gotta Pattikar, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or make a purchase.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, shipping/billing address.
Payment Information: Credit/debit card details or other payment methods (processed securely via trusted payment gateways).
Account Details: Username, password, order history, and preferences if you create an account.
Usage Data: IP address, browser type, pages visited, and time spent—collected via cookies and analytics tools.
Communication: Emails, messages, or feedback you send to us.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support and respond to inquiries.
Personalise your shopping experience.
Send order updates, promotions, and newsletters (you can opt out anytime).
Improve our website, services, and user experience.
Prevent fraud and ensure site security.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

Service Providers: Trusted partners like payment gateways, courier services, and marketing tools—only to the extent necessary to provide our services.
Legal Obligations: If required by law, court order, or government request.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access to personal data.

5. Cookies & Tracking Technologies

Our website uses cookies to:

Remember your preferences.
Analyze website performance and user behavior.
Provide relevant product suggestions and promotions.

You can control or disable cookies through your browser settings, though this may affect some features of the website.

6. Your Rights & Choices

You have the right to:

Access or update your personal information.
Request deletion of your account or data.
Opt out of promotional communications.
Withdraw consent where applicable.

To exercise these rights, please contact us at: [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically.